Integrations answerconnect PagerDuty
answerconnect + PagerDuty

Connect answerconnect and PagerDuty to Build Intelligent Automations

Choose a Trigger

answerconnect

When this happens...

Choose an Action

PagerDuty

Automatically do this!

Enable Integrations or automations with these events of answerconnect and PagerDuty

Enable Integrations or automations with these events of answerconnect and PagerDuty

Triggers

New Incident Instant

New Incident Instant

Triggers when new incidents are created.

New Incident acknowledged

New Incident acknowledged

Triggers when new incidents are acknowledged.

Incident Annotated

Incident Annotated

Triggers when an incident is annotated, meaning additional notes or comments are added to an existing incident.

Incident Escalated

Incident Escalated

Triggers when an incident is escalated.

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Actions

Create a Business Service

Create a Business Service

Create a Business Service in PagerDuty.

Install an Add-On

Install an Add-On

This action Install an Add-on for your account.

Delete an Add-On

Delete an Add-On

This action delete an add-on.

Update an Add-On

Update an Add-On

This action update an add - on.

Request a new Action for answerconnect

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Frequently Asked Questions

How do I start an integration between answerconnect and PagerDuty?

To start, connect both your answerconnect and PagerDuty accounts to viaSocket. Once connected, you can set up a workflow where an event in answerconnect triggers actions in PagerDuty (or vice versa).

Can we customize how data from answerconnect is recorded in PagerDuty?

Absolutely. You can customize how answerconnect data is recorded in PagerDuty. This includes choosing which data fields go into which fields of PagerDuty, setting up custom formats, and filtering out unwanted information.

How often does the data sync between answerconnect and PagerDuty?

The data sync between answerconnect and PagerDuty typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from answerconnect to PagerDuty?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between answerconnect and PagerDuty?

Yes, you can set conditional logic to control the flow of data between answerconnect and PagerDuty. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

answerconnect

About answerconnect

AnswerConnect is a 24*7 live answering service that accepts inbound customer calls your business receives, assists your customers and helps them schedule appointments with your business.

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PagerDuty

About PagerDuty

agerDuty is a digital operations management platform that empowers teams to manage and resolve incidents efficiently, ensuring high availability and performance.

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