Enable Integrations or automations with these events of answerforce and Trengo
Creates a profile
Get a Contact by id.
Update a profile by ID.
Delete a profile by ID.
Create a note to profile.
Attach a contact
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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your answerforce and Trengo accounts to viaSocket. Once connected, you can set up a workflow where an event in answerforce triggers actions in Trengo (or vice versa).
Absolutely. You can customize how answerforce data is recorded in Trengo. This includes choosing which data fields go into which fields of Trengo, setting up custom formats, and filtering out unwanted information.
The data sync between answerforce and Trengo typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between answerforce and Trengo. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
AnswerForce is a live answering service that helps small businesses stay connected with customers during business and off-hours with solutions like customer support, lead capture, appointment setting and more. The AnswerForce app lets you view the transcript of your customer calls, organize internal messages and supports a wide range of integrations with various other business tools.
Learn MoreTrengo is a team collaboration tool to manage conversations from channels such as web chat, email and WhatsApp via one inbox.
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