Connect Apify and Groove to Build Intelligent Automations
Choose a Trigger
When this happens...
Finished Actor Run
Finished Task Run
Choose an Action
Automatically do this!
Create New
Change Ticket State
Reopen Ticket
Close Ticket
Change Assigned Agent
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Finished Actor Run
Triggers whenever a selected actor is run and finished.
Finished Task Run
Triggers whenever a selected task is run and finished.
Ticket Closed
Triggers when a ticket is closed
Ticket Tagged
Triggers when a ticket is tagged
Ticket Priority Changed
Triggers when a ticket's priority is change
Ticket Started
Triggers when a new ticket is created.
Do thisActions
Action is the task that follows automatically within your Apify integrations.
Run Task
Run a selected actor task.
Set Key-Value Store Record
Creates a new or updates an existing record in a key-value store.
Run Actor
Runs a selected actor.
Find Last Actor Run
Finds the most recent actor run with a specific status.
Search Dataset By ID
Find a dataset in Apify by searching with its ID.
Create New
Starts a new ticket for your customer
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Frequently Asked Questions
To start, connect both your Apify and Groove accounts to viaSocket. Once connected, you can set up a workflow where an event in Apify triggers actions in Groove (or vice versa).
Absolutely. You can customize how Apify data is recorded in Groove. This includes choosing which data fields go into which fields of Groove, setting up custom formats, and filtering out unwanted information.
The data sync between Apify and Groove typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Apify and Groove. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Apify
Apify is a powerful, scalable platform designed to automate web scraping, data extraction, and web automation tasks effortlessly. Whether you need to collect data from websites, automate repetitive browser actions, or build complex workflows, Apify provides a robust, developer-friendly environment to make it happen—without sacrificing flexibility or control.
Learn MoreAbout Groove
Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.
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