Connect api.video and BoldDesk to Build Intelligent Automations
Choose a Trigger
When this happens...
Live Stream Started
Live Stream Ended
New Live Stream Created
New Video Created
Choose an Action
Automatically do this!
Create Ticket
Update Ticket
Create Contact
Create Contact Group
Create Ticket Note
Create Ticket Reply
Update Contact
Update Contact Group
List Activity
List Webhooks
Ready to use api.video and BoldDesk automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Live Stream Started
This Trigger will fire when a Live stream has Begun Broadcasting
Live Stream Ended
Triggers whe a Live stream ended
New Live Stream Created
Returns newly created live streams at scheduled time intervals.
New Video Created
Returns newly created videos based on the scheduled time interval.
Do thisActions
Action is the task that follows automatically within your api.video integrations.
Create Ticket
Creates a new support ticket in BoldDesk.
Update Ticket
Updates an existing support ticket with new information.
Create Contact
Create a new contact.
Create Contact Group
Create a new contact group.
Create Ticket Note
Create note to an existing ticket.
Create Ticket Reply
Create reply to an existing ticket
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Frequently Asked Questions
To start, connect both your api.video and BoldDesk accounts to viaSocket. Once connected, you can set up a workflow where an event in api.video triggers actions in BoldDesk (or vice versa).
Absolutely. You can customize how api.video data is recorded in BoldDesk. This includes choosing which data fields go into which fields of BoldDesk, setting up custom formats, and filtering out unwanted information.
The data sync between api.video and BoldDesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between api.video and BoldDesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About api.video
api.video is a video hosting and streaming service that allows users to upload, manage, and deliver videos with ease. It provides APIs to integrate video functionalities into applications.
Learn MoreAbout BoldDesk
BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.
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