Connect Asana and InvGate Service Desk to Build Intelligent Automations
Choose a Trigger
When this happens...
New Task Created
New Story Added
Task Completed
New Tag Created
New Comment Added
New Project Created
Choose an Action
Automatically do this!
- Request a new Action for InvGate Service Desk
Enable Integrations or automations with these events of Asana and InvGate Service Desk
Enable Integrations or automations with these events of Asana and InvGate Service Desk
Triggers
New Task Created
Runs when a new task is created in your project.
New Story Added
Runs when a new story is added to a task.
Task Completed
Runs when a task in a project is marked as completed, excluding subtasks.
New Tag Created
Runs when a new tag is created in your workspace
New Comment Added
Runs when a new comment is added to a task.
New Project Created
Runs when a new project is created in Asana.
Actions
Create Task or Subtask
Creates a new task or subtask.
Assign Task to User
Assigns a task to a specific user.
Create Duplicate Task
Creates a copy of an existing Asana task, optionally including assignee, attachments, dates, subtasks, tags, and other selected fields.
Find Project
Finds an existing project.
Get Task Details
Gets details for a specific task or lists tasks by project, section, tag, or workspace.
Add Tag to Task
Adds one or more tags to the specified task in the selected workspace and project.
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Frequently Asked Questions
To start, connect both your Asana and InvGate Service Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Asana triggers actions in InvGate Service Desk (or vice versa).
Absolutely. You can customize how Asana data is recorded in InvGate Service Desk. This includes choosing which data fields go into which fields of InvGate Service Desk, setting up custom formats, and filtering out unwanted information.
The data sync between Asana and InvGate Service Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Asana and InvGate Service Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Asana
Organize your work and boost your team's productivity with Asana. This easy-to-use app helps you manage tasks, projects, and deadlines all in one place.
Learn MoreAbout InvGate Service Desk
InvGate Service Desk is a ticketing solution with ITIL-ready functionalities to organize work based on priority, SLA & urgency, create automated workflows, integrate with CMDB and more.
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