Integrations AssemblyAI InvGate Service Desk
AssemblyAI + InvGate Service Desk

Connect AssemblyAI and InvGate Service Desk to Build Intelligent Automations

Choose a Trigger

AssemblyAI

When this happens...

Choose an Action

InvGate Service Desk

Automatically do this!

Enable Integrations or automations with these events of AssemblyAI and InvGate Service Desk

Enable Integrations or automations with these events of AssemblyAI and InvGate Service Desk

Actions

Transcribe

Transcribe

Transcribe an audio or video file using AssemblyAI.

Get Transcript Redacted Audio Result

Get Transcript Redacted Audio Result

Get the result of the redacted audio model.

Get Transcript

Get Transcript

Get details of a transcript by its id.

Get Transcript Sentences

Get Transcript Sentences

Retrieve the sentences of the transcript by its ID.

Get Transcript Paragraph

Get Transcript Paragraph

Retrieve the paragraphs of the transcript by its ID.

Get Transcript Subtitles

Get Transcript Subtitles

Export the transcript as SRT or VTT subtitles.

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Frequently Asked Questions

How do I start an integration between AssemblyAI and InvGate Service Desk?

To start, connect both your AssemblyAI and InvGate Service Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in AssemblyAI triggers actions in InvGate Service Desk (or vice versa).

Can we customize how data from AssemblyAI is recorded in InvGate Service Desk?

Absolutely. You can customize how AssemblyAI data is recorded in InvGate Service Desk. This includes choosing which data fields go into which fields of InvGate Service Desk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between AssemblyAI and InvGate Service Desk?

The data sync between AssemblyAI and InvGate Service Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from AssemblyAI to InvGate Service Desk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between AssemblyAI and InvGate Service Desk?

Yes, you can set conditional logic to control the flow of data between AssemblyAI and InvGate Service Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

AssemblyAI

About AssemblyAI

AssemblyAI's Speech AI models include accurate speech-to-text for voice data (such as calls, virtual meetings, and podcasts), speaker detection and more.

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InvGate Service Desk

About InvGate Service Desk

InvGate Service Desk is a ticketing solution with ITIL-ready functionalities to organize work based on priority, SLA & urgency, create automated workflows, integrate with CMDB and more.

Learn More