Integrate Asyntai AI Chatbot with Userback to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Add Web Page to Knowledge Base in Asyntai AI Chatbot when New Feedback from Userback
Add Knowledge Text to Asyntai AI Chatbot when New Feedback from Userback
Ask AI with Asyntai AI Chatbot when New Feedback from Userback
Create a Feedback in Userback when New Human Help Request from Asyntai AI Chatbot
List Comments from a Feedback from Userback when New Conversation Started in Asyntai AI Chatbot
Start from a real workflow other teams are already running.
Asyntai AI Chatbot
When this happens...
New Conversation Started
New Lead Captured
New Ticket Created
New Human Help Request
Userback
Automatically do this!
List Feedback
List Projects
Create a Feedback
List Comments from a Feedback
List Members
List SessionRecordings
Add Web Page to Knowledge Base in Asyntai AI Chatbot when New Feedback from Userback
Use this flowAdd Knowledge Text to Asyntai AI Chatbot when New Feedback from Userback
Use this flowAsk AI with Asyntai AI Chatbot when New Feedback from Userback
Use this flowCreate a Feedback in Userback when New Human Help Request from Asyntai AI Chatbot
Use this flowList Comments from a Feedback from Userback when New Conversation Started in Asyntai AI Chatbot
Use this flowList Comments from a Feedback from Userback when New Human Help Request from Asyntai AI Chatbot
Use this flowCreate a Feedback in Userback when New Conversation Started in Asyntai AI Chatbot
Use this flowList Comments from a Feedback from Userback when New Lead Captured in Asyntai AI Chatbot
Use this flowList SessionRecordings in Userback when New Conversation Started in Asyntai AI Chatbot
Use this flowList Comments from a Feedback from Userback when New Ticket Created in Asyntai AI Chatbot
Use this flowEverything you can automate between Asyntai AI Chatbot and Userback.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a visitor sends the first message in a new chat conversation on a chosen website.
Runs when a new lead is captured via chat; optionally for a selected website.
Runs when AI agent creates a new support ticket on a chosen website.
Runs when new human help request is received on a selected website.
Triggered when a new feedback is submitted in Userback.
Action is the task that follows automatically within your Asyntai AI Chatbot integrations.
Asks your Asyntai AI agent a question and returns the answer, based on your website and knowledge base.
Adds a piece of text to the knowledge base, so the AI agent can use it in its answers.
Adds a web page's text to the knowledge base from a URL, optionally assigning it to a website.
List of feedback
List Available Projects
Creates a new feedback entry in Userback.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Asyntai is an AI chatbot for your website. It answers visitor questions from your own content, captures leads and opens support tickets. Connect it to start flows when a lead or ticket comes in, ask the AI agent questions, and add new knowledge automatically.
Learn moreUserback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
Learn moreSign up for a free viaSocket account, then authorize both your Asyntai AI Chatbot and Userback accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Asyntai AI Chatbot and Userback as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Userback. No coding required.
Yes. You can set up a workflow where Asyntai AI Chatbot triggers actions in Userback, and a separate workflow where Userback triggers actions in Asyntai AI Chatbot. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Asyntai AI Chatbot and Userback. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Asyntai AI Chatbot and Userback integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.