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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Studies Created
Triggers when a new studies created.
New Customer
Triggers when a new customer is added.
Do thisActions
Action is the task that follows automatically within your Attention Insight integrations.
Get Profile
This action Provide information about account.
Initiate Full Attention Analysis
Upload an image to run a full attention analysis (focus, clarity, auto-AOI, contrast) and receive a study ID plus attention heatmap results.
Perform Quick Attention Prediction
Generates Attention heatmap and focus map synchronically from image file or url.
Check Study Status
Fetches the analysis results for a given study from Attention Insight.
List Customers
Get details of all customers.
List Conversations
Get details of all conversations.
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Frequently Asked Questions
To start, connect both your Attention Insight and LiveAgent accounts to viaSocket. Once connected, you can set up a workflow where an event in Attention Insight triggers actions in LiveAgent (or vice versa).
Absolutely. You can customize how Attention Insight data is recorded in LiveAgent. This includes choosing which data fields go into which fields of LiveAgent, setting up custom formats, and filtering out unwanted information.
The data sync between Attention Insight and LiveAgent typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Attention Insight and LiveAgent. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Attention Insight
Allows you to upload images to Attention Insight platform, perform attention prediction analysis and return attention heatmap image
Learn MoreAbout LiveAgent
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
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