Connect Basalt and topdesk to Build Intelligent Automations

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Basalt

When this happens...

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topdesk

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Enable Integrations or automations with these events of Basalt and topdesk

Enable Integrations or automations with these events of Basalt and topdesk

Actions

Create Trace

Create Trace

Create a new trace to track the execution of a feature.

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Frequently Asked Questions

How do I start an integration between Basalt and topdesk?

To start, connect both your Basalt and topdesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Basalt triggers actions in topdesk (or vice versa).

Can we customize how data from Basalt is recorded in topdesk?

Absolutely. You can customize how Basalt data is recorded in topdesk. This includes choosing which data fields go into which fields of topdesk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Basalt and topdesk?

The data sync between Basalt and topdesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Basalt to topdesk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Basalt and topdesk?

Yes, you can set conditional logic to control the flow of data between Basalt and topdesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Basalt

About Basalt

Basalt is an advanced AI-driven platform designed to enhance productivity and streamline workflows. It leverages artificial intelligence to automate tasks, analyze data, and provide actionable insights, making it an essential tool for businesses looking to optimize their operations.

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topdesk

About topdesk

Get service departments working together. Easily connect with customers, and exceed their expectations every single time. All thanks to TOPdesk’s Enterprise Service Management Platform.

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