Connect Basecamp and Zendesk Chat to Build Intelligent Automations
Choose a Trigger
When this happens...
New Activity
New Message
New Schedule Entry
New To-Do
New To-Do List
New Project
New Person
New Document
New Comment
To-Do Completed/Uncompleted
New Upload
Choose an Action
Automatically do this!
- Request a new Action for Zendesk Chat
Enable Integrations or automations with these events of Basecamp and Zendesk Chat
Enable Integrations or automations with these events of Basecamp and Zendesk Chat
Triggers
New Activity
Trigger when any activity happens in a basecamp.
New Message
Trigger when a new message is created in a basecamp.
New Schedule Entry
Trigger when a new schedule entry is created in a basecamp.
New To-Do
Trigger when a new todo is created in a basecamp.
New To-Do List
Triggers when a new todo list is created in a basecamp.
New Project
Triggers when a new project is created.
Actions
Create Project
Creates a new project.
Create a Message
Creates a new message in a message board.
Create Document
Creates a new document in a folder.
Create To-Do
Creates a new to-do in a to-do list.
Create Campfire Message
Creates a campfire message.
Create Card
Create card and add steps into it.
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Frequently Asked Questions
To start, connect both your Basecamp and Zendesk Chat accounts to viaSocket. Once connected, you can set up a workflow where an event in Basecamp triggers actions in Zendesk Chat (or vice versa).
Absolutely. You can customize how Basecamp data is recorded in Zendesk Chat. This includes choosing which data fields go into which fields of Zendesk Chat, setting up custom formats, and filtering out unwanted information.
The data sync between Basecamp and Zendesk Chat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Basecamp and Zendesk Chat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Basecamp
Basecamp lets you manage your projects all on one page, is super fast, and keeps you up to date in real-time.
Learn MoreAbout Zendesk Chat
Zendesk Chat is a powerful tool designed to enhance customer support by providing real-time chat capabilities. It allows businesses to engage with their customers instantly, improving customer satisfaction and support efficiency.
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