Integrate Benchmark Email with MSG91 to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Update Details of a Survey in Benchmark Email when WhatsApp Delivery Report Arrives in MSG91
Create a Segment in Benchmark Email when WhatsApp Delivery Report Arrives in MSG91
Delete a survey in Benchmark-email when WhatsApp Delivery Report Arrives in MSG91
Delete a list in Benchmark-email when WhatsApp Delivery Report Arrives in MSG91
Update status of the survey in Benchmark-email when WhatsApp Delivery Report Arrives in MSG91
Start from a real workflow other teams are already running.
Benchmark Email
When this happens...
MSG91
Automatically do this!
Send Campaign
Send Template SMS
Send a Mail
Create or Update Contact in Segmento
Update Contact In Segmento
Search a specific contact in Segmento
Schedule a Template SMS
Find Campaign Template Details
List WhatsApp Templates
Send WhatsApp Template Message
Validate Email Address
Get all Contacts in a Phonebook
Get a Contact in Phonebook
Get all Segment
Create User Event
Check Template Status
Send WhatsApp Message
Generate Short URL
Verify OTP
Resend OTP
OTP Analytics
Send OTP via Widget
Resend Widget OTP
Verify Widget OTP
Verify Widget Token
Make a Voice Call
Send Voice Message
Send RCS Template Message
Create Alert
Close Alert
Send Mail via Hello
Search Tickets
List Email Domains
Update Details of a Survey in Benchmark Email when WhatsApp Delivery Report Arrives in MSG91
Use this flowCreate a Segment in Benchmark Email when WhatsApp Delivery Report Arrives in MSG91
Use this flowDelete a survey in Benchmark-email when WhatsApp Delivery Report Arrives in MSG91
Use this flowDelete a list in Benchmark-email when WhatsApp Delivery Report Arrives in MSG91
Use this flowUpdate status of the survey in Benchmark-email when WhatsApp Delivery Report Arrives in MSG91
Use this flowUploading videos in Benchmark-email when WhatsApp Delivery Report Arrives in MSG91
Use this flowUpdate/Edit Profile in Benchmark-email when WhatsApp Delivery Report Arrives in MSG91
Use this flowUpdate Details of a Survey in Benchmark Email when SMS Delivery Confirmation Arrives from MSG91
Use this flowCreate a Segment in Benchmark Email when SMS Delivery Confirmation Arrives from MSG91
Use this flowDelete a survey in Benchmark-email when SMS Delivery Confirmation Arrives from MSG91
Use this flowEverything you can automate between Benchmark Email and MSG91.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new inbound or outbound WhatsApp delivery report arrives.
Runs when an SMS sent from your account receives a delivery confirmation.
Runs when a new outbound or inbound voice call is made or received.
Runs when a delivery report for an RCS message is received for messages sent or received.
Runs when an OTP is sent using MSG91's SendOTP service.
Runs when a delivery report for an email is received.
Action is the task that follows automatically within your Benchmark Email integrations.
Get contact detail by its contact id.
Updating an existing details of a survey.
Updating an existing contact.
Creating a segment by using contact id.
Deleting an existing survey
deleting an existing email.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Benchmark Email is a cloud-based email marketing platform that helps businesses create, send, and manage email campaigns. It offers tools for building emails, automating campaigns, and analyzing their effectiveness.
Learn moreMSG91 is a cloud communication platform that provides APIs for SMS, WhatsApp, voice, email, RCS, OTP, and customer engagement automation for businesses.
Learn moreSign up for a free viaSocket account, then authorize both your Benchmark Email and MSG91 accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Benchmark Email and MSG91 as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach MSG91. No coding required.
Yes. You can set up a workflow where Benchmark Email triggers actions in MSG91, and a separate workflow where MSG91 triggers actions in Benchmark Email. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Benchmark Email and MSG91. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Benchmark Email and MSG91 integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.