
When this happens...
New or Update Incident

Automatically do this!
Update Known Contact
Create or Update Contact From External
Find User by End User Id
Find User by Anonymous Id
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when new incidents are created, or when existing incidents are updated.
Action is the task that follows automatically within your Better Stack integrations.
Resolve an Incident.
Creates a New Incident.
Updates an existing contact.
Creates or updates a contact.
Lookup User information by their end user id.
Lookup data for an existing user by their anonymous id.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Better Stack and Drift accounts to viaSocket. Once connected, you can set up a workflow where an event in Better Stack triggers actions in Drift (or vice versa).
Absolutely. You can customize how Better Stack data is recorded in Drift. This includes choosing which data fields go into which fields of Drift, setting up custom formats, and filtering out unwanted information.
The data sync between Better Stack and Drift typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Better Stack and Drift. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Better Stack is a tool to provide reliable monitoring with voice calls and beautiful on-call scheduling. Configure everything in just 3 minutes, free plan included!
Learn MoreDrift is a conversational marketing and sales platform that helps businesses connect with their customers in real-time through chat, email, video, and more. It enables companies to engage with website visitors, qualify leads, and accelerate the sales cycle.
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