Connect Bigin and MSG91
Integrate Bigin with MSG91 to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Update Contact in Bigin when When a new whatsapp event arrives in MSG91
Update Company in Bigin when When a new whatsapp event arrives in MSG91
Get Organization Details from Bigin when When a new whatsapp event arrives in MSG91
Create Or Update Pipeline in Bigin when When a new whatsapp event arrives in MSG91
Create Or Update Contact in Bigin when When a new whatsapp event arrives in MSG91
Popular Bigin + MSG91 flows
Start from a real workflow other teams are already running.
Choose a trigger
Bigin
When this happens...
New Contact Created
New Deal Is Created
Choose an action
MSG91
Automatically do this!
Send Campaign
Send Template SMS
Send a Mail
Create or Update Contact in Segmento
Update Contact In Segmento
Search a specific contact in Segmento
Schedule a Template SMS
Find Campaign Template Details
List WhatsApp Templates
Send WhatsApp Template Message
Validate Email Address
Get all Contacts in a Phonebook
Get a Contact in Phonebook
Get all Segment
Create User Event
Check Template Status
Send WhatsApp Message
Generate Short URL
Verify OTP
Resend OTP
OTP Analytics
Send OTP via Widget
Resend Widget OTP
Verify Widget OTP
Verify Widget Token
Make a Voice Call
Send Voice Message
Send RCS Template Message
Create Alert
Close Alert
Send Mail via Hello
Search Tickets
List Email Domains
Update Contact in Bigin when When a new whatsapp event arrives in MSG91
Use this flowUpdate Company in Bigin when When a new whatsapp event arrives in MSG91
Use this flowGet Organization Details from Bigin when When a new whatsapp event arrives in MSG91
Use this flowCreate Or Update Pipeline in Bigin when When a new whatsapp event arrives in MSG91
Use this flowCreate Or Update Contact in Bigin when When a new whatsapp event arrives in MSG91
Use this flowCreate Pipeline in Bigin when When a new whatsapp event arrives in MSG91
Use this flowUpdate Contact in Bigin when SMS Delivery Confirmation Arrives from MSG91
Use this flowUpdate Company in Bigin when SMS Delivery Confirmation Arrives from MSG91
Use this flowGet Organization Details from Bigin when SMS Delivery Confirmation Arrives from MSG91
Use this flowCreate Or Update Pipeline in Bigin when SMS Delivery Confirmation Arrives from MSG91
Use this flowSupported Triggers & Actions
Everything you can automate between Bigin and MSG91.
When this happensTriggers
A trigger is an event that starts a workflow.
New Contact Created
Runs when a new contact is created in Zoho Bigin.
New Deal Is Created
Runs when a new deal is created in Zoho Bigin.
When a new whatsapp event arrives
Runs the workflow automatically whenever a new inbound or outbound WhatsApp delivery report arrives.
SMS Delivery Confirmation Arrives
Runs when an SMS sent from your account receives a delivery confirmation.
New Voice Call
Runs when a new outbound or inbound voice call is made or received.
RCS Delivery Report Received
Runs when a delivery report for an RCS message is received for messages sent or received.
Do thisActions
Action is the task that follows automatically within your Bigin integrations.
Create Contact
Adds a new contact to Bigin with name, contact details, address, owner, tags, and associated company.
Update Contact
Updates an existing contact in Bigin with the provided details.
Update Company
Updates an existing company in Bigin with the provided details such as name, contact info, address, owner, and tags.
Get Organization Details
Retrieves the details of the organization.
Create Or Update Pipeline
Creates a new pipeline or updates an existing pipeline in Bigin.
Create Or Update Contact
Creates a new contact or updates an existing contact matched by email.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Bigin
Bigin by Zoho CRM is a customer relationship management system tailored for small businesses to streamline sales, marketing, and customer service. Its intuitive pipeline management tracks opportunities across sales stages with customizable workflows.
Learn more
About MSG91
MSG91 is a cloud communication platform that provides APIs for SMS, WhatsApp, voice, email, RCS, OTP, and customer engagement automation for businesses.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Bigin and MSG91 accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Bigin and MSG91 as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach MSG91. No coding required.
Yes. You can set up a workflow where Bigin triggers actions in MSG91, and a separate workflow where MSG91 triggers actions in Bigin. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Bigin and MSG91. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Bigin and MSG91 integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
