Connect Bitbucket and BoldDesk to Build Intelligent Automations
Choose a Trigger
When this happens...
New snippets
New Project Created
New Snippets comment
Choose an Action
Automatically do this!
Create Ticket
Update Ticket
Create Contact
Create Contact Group
Create Ticket Note
Create Ticket Reply
Update Contact
Update Contact Group
List Activity
List Webhooks
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New snippets
Triggers when a new snippets is created in a repository.
New Project Created
Trigger that returns projects created in the last 15 minutes.
New Snippets comment
Trigger when a snippets comment.
Do thisActions
Action is the task that follows automatically within your Bitbucket integrations.
Create a project in a workspace
Create a project in a workspace
Create a snippet comment
Create a comment on a snippet
Create a Repository
Create a new repository in a project.
Create Ticket
Creates a new support ticket in BoldDesk.
Update Ticket
Updates an existing support ticket with new information.
Create Contact
Create a new contact.
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Frequently Asked Questions
To start, connect both your Bitbucket and BoldDesk accounts to viaSocket. Once connected, you can set up a workflow where an event in Bitbucket triggers actions in BoldDesk (or vice versa).
Absolutely. You can customize how Bitbucket data is recorded in BoldDesk. This includes choosing which data fields go into which fields of BoldDesk, setting up custom formats, and filtering out unwanted information.
The data sync between Bitbucket and BoldDesk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Bitbucket and BoldDesk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Bitbucket
Bitbucket is a web-based version control repository hosting service, primarily for source code and development projects. It offers both commercial plans and free accounts, providing a platform for developers to manage their code, collaborate on projects, and track changes.
Learn MoreAbout BoldDesk
BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.
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