Connect BoardCRM and Zendesk Chat to Build Intelligent Automations

Choose a Trigger

BoardCRM

When this happens...

Choose an Action

Zendesk Chat

Automatically do this!

Enable Integrations or automations with these events of BoardCRM and Zendesk Chat

Enable Integrations or automations with these events of BoardCRM and Zendesk Chat

Actions

Add Comment

Add Comment

Add a comment to a specified deal in BoardCrm.

UpdateLead

UpdateLead

Update an existing lead in BoardCrm by Lead ID to modify name, contact details, company, position, and notes.

Create Deal

Create Deal

Create a new deal (offer) in BoardCrm using the provided lead details and deal field values.

Request a new Action for BoardCRM

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Frequently Asked Questions

How do I start an integration between BoardCRM and Zendesk Chat?

To start, connect both your BoardCRM and Zendesk Chat accounts to viaSocket. Once connected, you can set up a workflow where an event in BoardCRM triggers actions in Zendesk Chat (or vice versa).

Can we customize how data from BoardCRM is recorded in Zendesk Chat?

Absolutely. You can customize how BoardCRM data is recorded in Zendesk Chat. This includes choosing which data fields go into which fields of Zendesk Chat, setting up custom formats, and filtering out unwanted information.

How often does the data sync between BoardCRM and Zendesk Chat?

The data sync between BoardCRM and Zendesk Chat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from BoardCRM to Zendesk Chat?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between BoardCRM and Zendesk Chat?

Yes, you can set conditional logic to control the flow of data between BoardCRM and Zendesk Chat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

BoardCRM

About BoardCRM

BoardCrm is a comprehensive CRM solution designed to streamline customer relationship management and enhance sales processes. With features tailored for efficient contact management, sales tracking, and customer engagement, BoardCrm empowers businesses to build stronger relationships and drive growth.

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Zendesk Chat

About Zendesk Chat

Zendesk Chat is a powerful tool designed to enhance customer support by providing real-time chat capabilities. It allows businesses to engage with their customers instantly, improving customer satisfaction and support efficiency.

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