Connect BoldDesk and Acuity Scheduling
Integrate BoldDesk with Acuity Scheduling to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Ticket in BoldDesk when New Appointment in Acuity-scheduling
Update Ticket in BoldDesk when New Appointment in Acuity-scheduling
Create Contact in BoldDesk when New Appointment in Acuity-scheduling
Create Contact Group in Bolddesk when New Appointment in Acuity-scheduling
Create Ticket Note in BoldDesk when New Appointment in Acuity-scheduling
Popular BoldDesk + Acuity Scheduling flows
Start from a real workflow other teams are already running.
Choose a trigger
BoldDesk
When this happens...
- Request a new Trigger for BoldDesk
Choose an action
Acuity Scheduling
Automatically do this!
Get All Calendars
Get Appointment Types
Get Appointment Addons
Get Clients
Get Labels
Get Products
Get Orders
Get Forms
Get All Appointments
Create Ticket in BoldDesk when New Appointment in Acuity-scheduling
Use this flowUpdate Ticket in BoldDesk when New Appointment in Acuity-scheduling
Use this flowCreate Contact in BoldDesk when New Appointment in Acuity-scheduling
Use this flowCreate Contact Group in Bolddesk when New Appointment in Acuity-scheduling
Use this flowCreate Ticket Note in BoldDesk when New Appointment in Acuity-scheduling
Use this flowCreate Ticket Reply in BoldDesk when New Appointment in Acuity-scheduling
Use this flowUpdate Contact in Bolddesk when New Appointment in Acuity-scheduling
Use this flowUpdate Contact Group in Bolddesk when New Appointment in Acuity-scheduling
Use this flowList Activity from BoldDesk when New Appointment in Acuity-scheduling
Use this flowList Webhooks from BoldDesk when New Appointment in Acuity-scheduling
Use this flowSupported Triggers & Actions
Everything you can automate between BoldDesk and Acuity Scheduling.
When this happensTriggers
A trigger is an event that starts a workflow.
New Appointment
Triggers when a new appointment is scheduled
Appointment Rescheduled
Triggers when an existing appointment is rescheduled
Appointment Canceled
Triggers when an existing appointment is canceled
Appointment Updated
Triggers when an existing appointment updated.
Do thisActions
Action is the task that follows automatically within your BoldDesk integrations.
Create Ticket
Creates a new support ticket in BoldDesk.
Update Ticket
Updates an existing support ticket with new information.
Create Contact
Create a new contact.
Create Contact Group
Create a new contact group.
Create Ticket Note
Create note to an existing ticket.
Create Ticket Reply
Create reply to an existing ticket
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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About BoldDesk
BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.
Learn moreSimilar apps
About Acuity Scheduling
Easy online appointment scheduling software. Save time by having clients book appointments, complete custom intake forms, and pay in advance 24/7 anywhere in the world.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your BoldDesk and Acuity Scheduling accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between BoldDesk and Acuity Scheduling as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Acuity Scheduling. No coding required.
Yes. You can set up a workflow where BoldDesk triggers actions in Acuity Scheduling, and a separate workflow where Acuity Scheduling triggers actions in BoldDesk. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between BoldDesk and Acuity Scheduling. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire BoldDesk and Acuity Scheduling integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
