Integrations BoldDesk Acuity Scheduling
BoldDesk + Acuity Scheduling

Connect BoldDesk and Acuity Scheduling to Build Intelligent Automations

Choose a Trigger

BoldDesk

When this happens...

Choose an Action

Acuity Scheduling

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Appointment

New Appointment

Triggers when a new appointment is scheduled

Appointment Rescheduled

Appointment Rescheduled

Triggers when an existing appointment is rescheduled

Appointment Canceled

Appointment Canceled

Triggers when an existing appointment is canceled

Appointment Updated

Appointment Updated

Triggers when an existing appointment updated.

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Do thisActions

Action is the task that follows automatically within your BoldDesk integrations.

Create Ticket

Create Ticket

Creates a new support ticket in BoldDesk.

Update Ticket

Update Ticket

Updates an existing support ticket with new information.

Create Contact

Create Contact

Create a new contact.

Create Contact Group

Create Contact Group

Create a new contact group.

Create Ticket Note

Create Ticket Note

Create note to an existing ticket.

Create Ticket Reply

Create Ticket Reply

Create reply to an existing ticket

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Frequently Asked Questions

How do I start an integration between BoldDesk and Acuity Scheduling?

To start, connect both your BoldDesk and Acuity Scheduling accounts to viaSocket. Once connected, you can set up a workflow where an event in BoldDesk triggers actions in Acuity Scheduling (or vice versa).

Can we customize how data from BoldDesk is recorded in Acuity Scheduling?

Absolutely. You can customize how BoldDesk data is recorded in Acuity Scheduling. This includes choosing which data fields go into which fields of Acuity Scheduling, setting up custom formats, and filtering out unwanted information.

How often does the data sync between BoldDesk and Acuity Scheduling?

The data sync between BoldDesk and Acuity Scheduling typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from BoldDesk to Acuity Scheduling?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between BoldDesk and Acuity Scheduling?

Yes, you can set conditional logic to control the flow of data between BoldDesk and Acuity Scheduling. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

BoldDesk

About BoldDesk

BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.

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Acuity Scheduling

About Acuity Scheduling

Easy online appointment scheduling software. Save time by having clients book appointments, complete custom intake forms, and pay in advance 24/7 anywhere in the world.

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