Connect BoldDesk and practitest to Build Intelligent Automations
Enable Integrations or automations with these events of BoldDesk and practitest
Enable Integrations or automations with these events of BoldDesk and practitest
Actions
Create Ticket
Creates a new support ticket in BoldDesk.
Update Ticket
Updates an existing support ticket with new information.
Create Contact
Create a new contact.
Create Contact Group
Create a new contact group.
Create Ticket Note
Create note to an existing ticket.
Create Ticket Reply
Create reply to an existing ticket
Explore more automations built by businesses and experts
Automate Webhook-to-API User Authentication and Response
Automate Instagram Comment Replies with Smart Keywords + Auto DMs
Automate Social Media Post Creation and Scheduling Across Multiple Platforms
Know More About Bolddesk and Practitest Integrations
How viaSocket Works | A Complete Guide
Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.
5 Simple Automation Hacks to Make Your Team Free
Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.
What is Workflow Automation - Definition, Importance & Benefits | A Complete Guide
Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
Frequently Asked Questions
To start, connect both your BoldDesk and practitest accounts to viaSocket. Once connected, you can set up a workflow where an event in BoldDesk triggers actions in practitest (or vice versa).
Absolutely. You can customize how BoldDesk data is recorded in practitest. This includes choosing which data fields go into which fields of practitest, setting up custom formats, and filtering out unwanted information.
The data sync between BoldDesk and practitest typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between BoldDesk and practitest. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About BoldDesk
BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.
Learn More
About practitest
PractiTest QA and test management solution helps users to manage the development and testing process, with an end-to-end approach starting from requirements, creating and running tests, tracking bugs and reporting them to all relevant stakeholders. PractiTest integrates with all leading testing tools such bug tracking (JIRA and others), CI/CD , automation and collaboration tools .
Learn MoreviaSocket
For SaaS
For AI Agent Builders
Support
Automation Experts
Plans, Pricing and Offer
AI & Automation
© 2026 viaSocket |Privacy,TermsandData Retention & Deletion Policy
Walkover Web Solutions Pvt Ltd. | All rights reserved.