Connect BoldDesk and Telegram to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for BoldDesk
Choose an Action
Automatically do this!
Send Telegram Message
Send Poll
Send Reply to a Message
Send a Photo
Get Member Count
Send Document
List Messages
Get A File
Delete a Message
Verify Channel Subscription
Ready to use BoldDesk and Telegram automations
Explore more automations built by businesses and experts
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- text is aiReplytoCommentSend a Private ReplyAdd Step
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- Send for Approval acceptCreate Entry of expensesAdd Step
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Automate Instagram DM Replies, Reactions, and Team Alerts
- has responseSendDMMessageAdd Step
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Message
Triggers when a new message is received by your bot.
New Image
Trigger's when a new image is sent to the bot.
New Update's
Triggers when a new update is sent or received on the channel to the bot.
New Image/Message
Trigger's when a new image/message is sent to the bot.
Do thisActions
Action is the task that follows automatically within your BoldDesk integrations.
Create Ticket
Creates a new support ticket in BoldDesk.
Update Ticket
Updates an existing support ticket with new information.
Create Contact
Create a new contact.
Create Contact Group
Create a new contact group.
Create Ticket Note
Create note to an existing ticket.
Create Ticket Reply
Create reply to an existing ticket
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Frequently Asked Questions
To start, connect both your BoldDesk and Telegram accounts to viaSocket. Once connected, you can set up a workflow where an event in BoldDesk triggers actions in Telegram (or vice versa).
Absolutely. You can customize how BoldDesk data is recorded in Telegram. This includes choosing which data fields go into which fields of Telegram, setting up custom formats, and filtering out unwanted information.
The data sync between BoldDesk and Telegram typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between BoldDesk and Telegram. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About BoldDesk
BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.
Learn MoreAbout Telegram
Bots on Telegram are small applications that run entirely within the platform and can be designed to support any kind of task or service.
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