Connect BoldDesk and Wrike to Build Intelligent Automations

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BoldDesk

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Wrike

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Folder

New Folder

Triggered when a new folder is created.

New Subfolder

New Subfolder

Trigger when a subfolder created.

New Comment

New Comment

Trigger when new comment this created

New Task

New Task

Trigger when new task is created .

Task Deleted

Task Deleted

Trigger when task is deleted

Task Title Changed

Task Title Changed

Trigger when task title is changed

Do thisActions

Action is the task that follows automatically within your BoldDesk integrations.

Create Ticket

Create Ticket

Creates a new support ticket in BoldDesk.

Update Ticket

Update Ticket

Updates an existing support ticket with new information.

Create Contact

Create Contact

Create a new contact.

Create Contact Group

Create Contact Group

Create a new contact group.

Create Ticket Note

Create Ticket Note

Create note to an existing ticket.

Create Ticket Reply

Create Ticket Reply

Create reply to an existing ticket

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Frequently Asked Questions

How do I start an integration between BoldDesk and Wrike?

To start, connect both your BoldDesk and Wrike accounts to viaSocket. Once connected, you can set up a workflow where an event in BoldDesk triggers actions in Wrike (or vice versa).

Can we customize how data from BoldDesk is recorded in Wrike?

Absolutely. You can customize how BoldDesk data is recorded in Wrike. This includes choosing which data fields go into which fields of Wrike, setting up custom formats, and filtering out unwanted information.

How often does the data sync between BoldDesk and Wrike?

The data sync between BoldDesk and Wrike typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from BoldDesk to Wrike?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between BoldDesk and Wrike?

Yes, you can set conditional logic to control the flow of data between BoldDesk and Wrike. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

BoldDesk

About BoldDesk

BoldDesk is a comprehensive help desk and customer support software designed to streamline and enhance the customer service experience. It offers a range of features including ticket management, automation, and reporting to help businesses efficiently manage customer inquiries and support requests.

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Wrike

About Wrike

Wrike is a versatile project management and collaboration platform designed to streamline workflows, enhance team productivity, and facilitate seamless communication. It offers a range of tools for task management, time tracking, and project planning, making it ideal for teams of all sizes.

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