Integrations Botpress Gainsight Customer Communities
Botpress + Gainsight Customer Communities

Connect Botpress and Gainsight Customer Communities to Build Intelligent Automations

Choose a Trigger

Botpress

When this happens...

Choose an Action

Gainsight Customer Communities

Automatically do this!

Enable Integrations or automations with these events of Botpress and Gainsight Customer Communities

Enable Integrations or automations with these events of Botpress and Gainsight Customer Communities

Triggers

New Workspace

New Workspace

Trigger when new workspace is created.

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Actions

Create Workspace

Create Workspace

Creates a Workspace.

Update Workspace

Update Workspace

Update an existing workspace.

Delete Workspace

Delete Workspace

Delete an Existing Workspace.

Update Account

Update Account

Update an Existing Account.

Request a new Action for Botpress

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Frequently Asked Questions

How do I start an integration between Botpress and Gainsight Customer Communities?

To start, connect both your Botpress and Gainsight Customer Communities accounts to viaSocket. Once connected, you can set up a workflow where an event in Botpress triggers actions in Gainsight Customer Communities (or vice versa).

Can we customize how data from Botpress is recorded in Gainsight Customer Communities?

Absolutely. You can customize how Botpress data is recorded in Gainsight Customer Communities. This includes choosing which data fields go into which fields of Gainsight Customer Communities, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Botpress and Gainsight Customer Communities?

The data sync between Botpress and Gainsight Customer Communities typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Botpress to Gainsight Customer Communities?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Botpress and Gainsight Customer Communities?

Yes, you can set conditional logic to control the flow of data between Botpress and Gainsight Customer Communities. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Botpress

About Botpress

Botpress is a leading open-source platform designed for creating, managing, and deploying chatbots. It offers a comprehensive suite of tools for developers to build intelligent conversational agents that can be integrated into various applications and services. With its modular architecture and user-friendly interface, Botpress simplifies the process of developing chatbots, making it accessible for both technical and non-technical users.

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Gainsight Customer Communities

About Gainsight Customer Communities

Gainsight's Customer Communities is a B2B customer success community platform that increases self-service and engagement during crucial phases of the customer journey.

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