Integrations Botpress Microsoft Dynamics CRM
Botpress + Microsoft Dynamics CRM

Connect Botpress and Microsoft Dynamics CRM to Build Intelligent Automations

Choose a Trigger

Botpress

When this happens...

Choose an Action

Microsoft Dynamics CRM

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Workspace

New Workspace

Trigger when new workspace is created.

New Account

New Account

Triggers when new account is created

New Contact

New Contact

Triggers when new contact is created

New Case/Incident

New Case/Incident

Triggers when new case/incident created

New Invoice

New Invoice

Triggers when new invoice is created

New Lead

New Lead

Triggers when new lead is created

Do thisActions

Action is the task that follows automatically within your Botpress integrations.

Create Workspace

Create Workspace

Creates a Workspace.

Update Workspace

Update Workspace

Update an existing workspace.

Delete Workspace

Delete Workspace

Delete an Existing Workspace.

Update Account

Update Account

Update an Existing Account.

Create Account

Create Account

Creates a new account

Create Contact

Create Contact

Creates a new contact

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Step by step guides to integrate Botpress and Microsoft Dynamics CRM

Frequently Asked Questions

How do I start an integration between Botpress and Microsoft Dynamics CRM?

To start, connect both your Botpress and Microsoft Dynamics CRM accounts to viaSocket. Once connected, you can set up a workflow where an event in Botpress triggers actions in Microsoft Dynamics CRM (or vice versa).

Can we customize how data from Botpress is recorded in Microsoft Dynamics CRM?

Absolutely. You can customize how Botpress data is recorded in Microsoft Dynamics CRM. This includes choosing which data fields go into which fields of Microsoft Dynamics CRM, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Botpress and Microsoft Dynamics CRM?

The data sync between Botpress and Microsoft Dynamics CRM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Botpress to Microsoft Dynamics CRM?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Botpress and Microsoft Dynamics CRM?

Yes, you can set conditional logic to control the flow of data between Botpress and Microsoft Dynamics CRM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Botpress

About Botpress

Botpress is a leading open-source platform designed for creating, managing, and deploying chatbots. It offers a comprehensive suite of tools for developers to build intelligent conversational agents that can be integrated into various applications and services. With its modular architecture and user-friendly interface, Botpress simplifies the process of developing chatbots, making it accessible for both technical and non-technical users.

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Microsoft Dynamics CRM

About Microsoft Dynamics CRM

Microsoft Dynamics is built for any device, anywhere. Built for you. For Dynamics Version 9 and Dynamics 365.

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