IntegrationsBotpressUserback
Botpress + Userback

Connect Botpress and Userback to Build Intelligent Automations

Choose a Trigger

Botpress

When this happens...

Choose an Action

Userback

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Workspace

New Workspace

Trigger when new workspace is created.

New Feedback

New Feedback

Triggered when a new feedback is submitted in Userback.

Request a new Trigger for Botpress

Do thisActions

Action is the task that follows automatically within your Botpress integrations.

Create Workspace

Create Workspace

Creates a Workspace.

Update Workspace

Update Workspace

Update an existing workspace.

Delete Workspace

Delete Workspace

Delete an Existing Workspace.

Update Account

Update Account

Update an Existing Account.

List Feedback

List Feedback

List of feedback

List Projects

List Projects

List Available Projects

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Frequently Asked Questions

How do I start an integration between Botpress and Userback?

To start, connect both your Botpress and Userback accounts to viaSocket. Once connected, you can set up a workflow where an event in Botpress triggers actions in Userback (or vice versa).

Can we customize how data from Botpress is recorded in Userback?

Absolutely. You can customize how Botpress data is recorded in Userback. This includes choosing which data fields go into which fields of Userback, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Botpress and Userback?

The data sync between Botpress and Userback typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Botpress to Userback?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Botpress and Userback?

Yes, you can set conditional logic to control the flow of data between Botpress and Userback. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Botpress

About Botpress

Botpress is a leading open-source platform designed for creating, managing, and deploying chatbots. It offers a comprehensive suite of tools for developers to build intelligent conversational agents that can be integrated into various applications and services. With its modular architecture and user-friendly interface, Botpress simplifies the process of developing chatbots, making it accessible for both technical and non-technical users.

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Userback

About Userback

Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.

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