Integrate Box with ChatBot to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Start from a real workflow other teams are already running.
Box
When this happens...
New Event
New File
New Folder
Task Assigned to you
New Comment
ChatBot
Automatically do this!
Create a Story
Update Story
Search Story
Delete Story
Create segment
Add Users to Segments
Create User
Update Segment
Remove Segment
Delete User
Add segments to User
Create a Story in ChatBot when New Event in Box
Use this flowUpdate Story in ChatBot when New Event in Box
Use this flowSearch Story in Chatbot when New Event in Box
Use this flowDelete Story in Chatbot when New Event in Box
Use this flowCreate segment in Chatbot when New Event in Box
Use this flowAdd Users to Segments in ChatBot when New Event in Box
Use this flowCreate User in Chatbot when New Event in Box
Use this flowUpdate Segment in ChatBot when New Event in Box
Use this flowRemove Segment from ChatBot when New Event in Box
Use this flowDelete User in Chatbot when New Event in Box
Use this flowEverything you can automate between Box and ChatBot.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggered when a new event is performed.
Trigger when a new file add to folder.
Triggers when you add a new folder
Triggered when you are assigned a task
Triggers when someone comments on a file in a folder you own/collaborate on.
Trigger when a new user created.
Action is the task that follows automatically within your Box integrations.
Create a new folder at the path you specify
Adds a new comment to a file
Adds a task to a file
Add an individual user as collaborator on a folder
Moves or copies file from one folder to another
Create new story.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Box is a cloud-based content management and file-sharing platform designed for businesses and individuals. It enables users to store, share, and collaborate on documents and files securely. Box is widely used for document management, file sharing, and team collaboration in both small businesses and large enterprises.
Learn moreChatBot.com is an AI-powered conversational platform designed to automate customer interactions across multiple channels, including websites, Facebook Messenger, Slack, and more. Developed by LiveChat Software, it enables businesses—particularly small to medium-sized enterprises—to deploy intelligent chatbots without the need for coding expertise.
Learn moreSign up for a free viaSocket account, then authorize both your Box and ChatBot accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Box and ChatBot as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach ChatBot. No coding required.
Yes. You can set up a workflow where Box triggers actions in ChatBot, and a separate workflow where ChatBot triggers actions in Box. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Box and ChatBot. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Box and ChatBot integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.