Integrate Box with OpsGenie to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Start from a real workflow other teams are already running.
Box
When this happens...
New Event
New File
New Folder
Task Assigned to you
New Comment
OpsGenie
Automatically do this!
Create User
Create User in Opsgenie when New Event in Box
Use this flowCreate User in Opsgenie when New File in Box
Use this flowCreate User in Opsgenie when New Folder in Box
Use this flowCreate User in Opsgenie when Task Assigned to you in Box
Use this flowCreate User in Opsgenie when New Comment in Box
Use this flowEverything you can automate between Box and OpsGenie.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggered when a new event is performed.
Trigger when a new file add to folder.
Triggers when you add a new folder
Triggered when you are assigned a task
Triggers when someone comments on a file in a folder you own/collaborate on.
Action is the task that follows automatically within your Box integrations.
Create a new folder at the path you specify
Adds a new comment to a file
Adds a task to a file
Add an individual user as collaborator on a folder
Moves or copies file from one folder to another
Create user request is used to add new users in Opsgenie.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
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Box is a cloud-based content management and file-sharing platform designed for businesses and individuals. It enables users to store, share, and collaborate on documents and files securely. Box is widely used for document management, file sharing, and team collaboration in both small businesses and large enterprises.
Learn moreOpsGenie is a modern incident management and alerting platform designed to ensure that critical incidents are addressed promptly and efficiently. It integrates seamlessly with various monitoring, ticketing, and collaboration tools to provide a comprehensive solution for managing and responding to incidents.
Learn moreSign up for a free viaSocket account, then authorize both your Box and OpsGenie accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Box and OpsGenie as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach OpsGenie. No coding required.
Yes. You can set up a workflow where Box triggers actions in OpsGenie, and a separate workflow where OpsGenie triggers actions in Box. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Box and OpsGenie. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Box and OpsGenie integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.