
When this happens...
New Post Is Sent
New Channel Is Created
New Queued Post
New Draft Item

Automatically do this!
List Templates
Send Text Message
Send Template Message
WhatsApp Human Intervention
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When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new post is sent
Runs when new channel is created
Runs when New Queued Post
Runs when new draft item
Triggers when a new message is received.
Action is the task that follows automatically within your Buffer integrations.
List Templates available in the specific phone number.
Text messages can be sent in customer-initiated conversations only
Send Template Message
WhatsApp human inteterface.

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To start, connect both your Buffer and WhatsApp Business Cloud accounts to viaSocket. Once connected, you can set up a workflow where an event in Buffer triggers actions in WhatsApp Business Cloud (or vice versa).
Absolutely. You can customize how Buffer data is recorded in WhatsApp Business Cloud. This includes choosing which data fields go into which fields of WhatsApp Business Cloud, setting up custom formats, and filtering out unwanted information.
The data sync between Buffer and WhatsApp Business Cloud typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Buffer and WhatsApp Business Cloud. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Buffer is a social media management platform that helps businesses and individuals schedule posts, track the performance of their content, and manage multiple social media accounts efficiently.
Learn MoreWhatsApp is a widely-used messaging platform that allows users to send text messages, voice messages, make voice and video calls, and share images, documents, user locations, and other media. It is known for its end-to-end encryption, ensuring secure communication between users.
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