Connect c2a and ResourceGuru to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for c2a
Choose an Action
Automatically do this!
Create Booking
Update Client
Update Booking
Create Project
Update Project
Create Client
Update Time Off Event
Create Time Off Event
List active activity types
List bookings
List active clients
List custom availability
List custom fields
List downtimes
List active projects
List rates
Get report of resources
Get report of clients
Get report of projects
List active resources
List resource types
List timesheet entries
List active users
List users
Enable Integrations or automations with these events of c2a and ResourceGuru
Enable Integrations or automations with these events of c2a and ResourceGuru
Triggers
New or Updated Booking
Triggers whenever there is a change to a booking, including its creation, update, or deletion.
New or Updated Client
Triggers whenever there is a change to a Client, including its creation, update, or deletion.
New or Updated Time Off Event
Triggers whenever there is a change to a Time Off Event, including its creation, update, or deletion.
New or Updated Project
Triggers whenever there is a change to a Project, including its creation, update, or deletion.
New or Updated Resource
Triggers whenever there is a change to a Resource, including its creation, update, or deletion.
Actions
Create Booking
Creates a new booking.
Update Client
Updates an existing client.
Update Booking
Updates an existing booking.
Create Project
Creates a new project.
Update Project
Updates an existing project.
Create Client
Creates a new client.
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Frequently Asked Questions
To start, connect both your c2a and ResourceGuru accounts to viaSocket. Once connected, you can set up a workflow where an event in c2a triggers actions in ResourceGuru (or vice versa).
Absolutely. You can customize how c2a data is recorded in ResourceGuru. This includes choosing which data fields go into which fields of ResourceGuru, setting up custom formats, and filtering out unwanted information.
The data sync between c2a and ResourceGuru typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between c2a and ResourceGuru. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About c2a
The c2a system was created for Contact Center offices to support, automate calls and other communication channels.
Learn MoreAbout ResourceGuru
ResourceGuru is a resource scheduling and management tool designed to help teams and organizations efficiently allocate and manage their resources. It offers features such as calendar views, resource booking, and utilization tracking to ensure optimal productivity.
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