Connect CallHippo and Backlog to Build Intelligent Automations

Choose a Trigger

CallHippo

When this happens...

Choose an Action

Backlog

Automatically do this!

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Call Log Activity

Call Log Activity

Triggers when there's a new call.

New SMS Activity

New SMS Activity

Triggers when CallHippo sends or receives an SMS and delivers the SMS details to your configured webhook.

Request a new Trigger for CallHippo

Do thisActions

Action is the task that follows automatically within your CallHippo integrations.

Get All Users

Get All Users

Get all users in the account

Create a Contact

Create a Contact

Create a new contact.

List All Campaign

List All Campaign

List all the campaign in the account.

Send SMS

Send SMS

Send SMS through CallHippo

Get all Activities

Get all Activities

Find all existing activities

Get Space Logo

Get Space Logo

Returns logo image of your space.

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Frequently Asked Questions

How do I start an integration between CallHippo and Backlog?

To start, connect both your CallHippo and Backlog accounts to viaSocket. Once connected, you can set up a workflow where an event in CallHippo triggers actions in Backlog (or vice versa).

Can we customize how data from CallHippo is recorded in Backlog?

Absolutely. You can customize how CallHippo data is recorded in Backlog. This includes choosing which data fields go into which fields of Backlog, setting up custom formats, and filtering out unwanted information.

How often does the data sync between CallHippo and Backlog?

The data sync between CallHippo and Backlog typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from CallHippo to Backlog?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between CallHippo and Backlog?

Yes, you can set conditional logic to control the flow of data between CallHippo and Backlog. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

CallHippo

About CallHippo

CallHippo is a cloud-based call center solution that helps mid to large size businesses with workflow automation and virtual telephony. The platform enables users to give detailed analysis to customers through call recordings.

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Backlog

About Backlog

Backlog is a comprehensive project management and collaboration tool designed to help teams organize their work, track progress, and collaborate effectively. It offers features such as task management, bug tracking, version control, and Gantt charts to streamline project workflows.

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