
When this happens...
Call Log Activity
New SMS Activity

Automatically do this!
Send Template Message
Send Session Message
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when there's a new call.
Triggers when CallHippo sends or receives an SMS and delivers the SMS details to your configured webhook.
Runs when new inbound message arrives.
Runs when Message Delivery Status Changes
Action is the task that follows automatically within your CallHippo integrations.
Get all users in the account
Create a new contact.
List all the campaign in the account.
Send SMS through CallHippo
Send a SandeshChat template message to a recipient's phone number.
Send a chat message (text, image, audio, video, document, or location) to a recipient via SandeshChat.

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To start, connect both your CallHippo and SandeshChat accounts to viaSocket. Once connected, you can set up a workflow where an event in CallHippo triggers actions in SandeshChat (or vice versa).
Absolutely. You can customize how CallHippo data is recorded in SandeshChat. This includes choosing which data fields go into which fields of SandeshChat, setting up custom formats, and filtering out unwanted information.
The data sync between CallHippo and SandeshChat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between CallHippo and SandeshChat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
CallHippo is a cloud-based call center solution that helps mid to large size businesses with workflow automation and virtual telephony. The platform enables users to give detailed analysis to customers through call recordings.
Learn MoreSandeshChat is a dynamic communication platform designed to enhance team collaboration and streamline messaging. Ideal for businesses and teams looking to improve their internal communication, SandeshChat offers a range of features including instant messaging, file sharing, and group chats.
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