
When this happens...
New Contact Is Added
Contact Updated
Team Membership Updated
Automatically do this!
Send Message To AI
Call AI Agent Instantly
Create Alert Webhook
Call AI Agent in Background
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when new contact is added
Triggers when a contact is updated
Triggered when a team member is added or removed from a team.
Send an alert when an error occurs for one or more selected bridges.
Send an alert for selected bridges when required variables are missing, prompting you to correct the configuration.
Triggers when retry alert is created.
Action is the task that follows automatically within your Callbell integrations.
Create a new contact
Updates an existing Callbell contact by modifying details like name, tags, assigned team/user, bot status, and custom fields.
Get contacts by UUID or phone
Fetch teams or a team by UUID
Start or stop a contact's bot
Fetch messaging channels
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To start, connect both your Callbell and Gtwy accounts to viaSocket. Once connected, you can set up a workflow where an event in Callbell triggers actions in Gtwy (or vice versa).
Absolutely. You can customize how Callbell data is recorded in Gtwy. This includes choosing which data fields go into which fields of Gtwy, setting up custom formats, and filtering out unwanted information.
The data sync between Callbell and Gtwy typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Callbell and Gtwy. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Callbell is a centralized inbox which allows teams to collaborate and reply to customers using WhatsApp, Instagram, Facebook Messenger and Telegram.
Learn MoreGtwy is a fully managed AI platform for building and running agents, real-time RAG, and chatbots with orchestration, memory, integrations, observability, and enterprise-grade infrastructure.
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