
When this happens...
Contact Created
Contact Updated
Team Membership Updated

Automatically do this!
Enable Integrations or automations with these events of Callbell and whatsgenie
Triggers when a new contact is created in Callbell
Triggers when a contact is updated
Triggered when a team member is added or removed from a team.
Creates a new Contact
Updates one or more fields in an existing contact.
Get all contacts in Callbell.
Get all team in Callbell.
Updates the bot status assigned to the conversation. It can be either bot_start or bot_end.
Get all channels in Callbell.

Discover viaSocket, an AI-powered workflow automation platform with 2,000+ integrations. Learn what it is, how it works, and how to set up no-code automated workflows.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Explore workflow automation: its definition, benefits, how it works, real-world examples, and how to automate with viaSocket.

Discover what webhooks are, how they work, and when to use them. Compare push-based webhooks with APIs and polling, with practical examples and ViaSocket integration.
To start, connect both your Callbell and whatsgenie accounts to viaSocket. Once connected, you can set up a workflow where an event in Callbell triggers actions in whatsgenie (or vice versa).
Absolutely. You can customize how Callbell data is recorded in whatsgenie. This includes choosing which data fields go into which fields of whatsgenie, setting up custom formats, and filtering out unwanted information.
The data sync between Callbell and whatsgenie typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Callbell and whatsgenie. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Callbell is a centralized inbox which allows teams to collaborate and reply to customers using WhatsApp, Instagram, Facebook Messenger and Telegram.
Learn MoreWhatsGenie provides all follow-up & closing sales processes in one place. Unlimited messages, contacts, numbers, & more.
Learn More