
When this happens...
New Agent Activated
New Note Added
New Text Message Received
Transfer Digit Pressed

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When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when an agent activates his account to make calls for call center campaigns in your CallHub account.
Triggers when a new note is added by an agent for any call center campaign in your CallHub account.
Triggers when you receive a text message for any SMS campaign in your CallHub account.
Triggers when the transfer digit is pressed in a voice broadcast campaign
Triggers when a new appointment is scheduled
Triggers when an existing appointment is rescheduled
Action is the task that follows automatically within your CallHub integrations.
Add a new contact to CallHub.
Create a new agent account and send them an invitation email.
Update a contact in CallHub using their phone number or contact ID.
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To start, connect both your CallHub and Acuity Scheduling accounts to viaSocket. Once connected, you can set up a workflow where an event in CallHub triggers actions in Acuity Scheduling (or vice versa).
Absolutely. You can customize how CallHub data is recorded in Acuity Scheduling. This includes choosing which data fields go into which fields of Acuity Scheduling, setting up custom formats, and filtering out unwanted information.
The data sync between CallHub and Acuity Scheduling typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between CallHub and Acuity Scheduling. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
CallHub is a comprehensive communication platform designed to streamline and enhance your outreach efforts. It offers a suite of tools for voice and SMS broadcasting, call center management, and peer-to-peer texting, making it ideal for businesses, political campaigns, and non-profits looking to engage with their audience effectively.
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