Connect CallHub and Hive to Build Intelligent Automations

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CallHub

When this happens...

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Hive

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Ready to use CallHub and Hive automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Agent Activates Account

Agent Activates Account

Runs when Agent Activates Account.

New Note Added

New Note Added

Triggers when a new note is added by an agent for any call center campaign in your CallHub account.

New Text Message Received

New Text Message Received

Triggers when you receive a text message for any SMS campaign in your CallHub account.

Transfer Digit Pressed

Transfer Digit Pressed

Triggers when the transfer digit is pressed in a voice broadcast campaign

New Action Created

New Action Created

Runs when a new action is created in the selected project.

Updated Action

Updated Action

Retrieve actions from the selected project in a workspace that were modified within the past specified minutes.

Request a new Trigger for CallHub

Do thisActions

Action is the task that follows automatically within your CallHub integrations.

Create Contact

Create Contact

Add a new contact to CallHub.

Invite an agent

Invite an agent

Create a new agent account and send them an invitation email.

Update a contact

Update a contact

Update a contact in CallHub using their phone number or contact ID.

Create Action for Project

Create Action for Project

Create a new action (task) in a selected Hive project and set its scheduled date.

Create Message

Create Message

Creates a new message in a Hive workspace group, optionally including the sender's name, picture, and message color.

Copy Project

Copy Project

Create a new project in the selected workspace by copying an existing project's settings; optionally include dates, assignees, and action statuses.

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Frequently Asked Questions

How do I start an integration between CallHub and Hive?

To start, connect both your CallHub and Hive accounts to viaSocket. Once connected, you can set up a workflow where an event in CallHub triggers actions in Hive (or vice versa).

Can we customize how data from CallHub is recorded in Hive?

Absolutely. You can customize how CallHub data is recorded in Hive. This includes choosing which data fields go into which fields of Hive, setting up custom formats, and filtering out unwanted information.

How often does the data sync between CallHub and Hive?

The data sync between CallHub and Hive typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from CallHub to Hive?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between CallHub and Hive?

Yes, you can set conditional logic to control the flow of data between CallHub and Hive. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

CallHub

About CallHub

CallHub is a comprehensive communication platform designed to streamline and enhance your outreach efforts. It offers a suite of tools for voice and SMS broadcasting, call center management, and peer-to-peer texting, making it ideal for businesses, political campaigns, and non-profits looking to engage with their audience effectively.

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Hive

About Hive

Hive is a powerful project management and collaboration platform designed to help teams work more efficiently. With features like task management, messaging, file sharing, and analytics, Hive streamlines workflows and enhances productivity.

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