Connect CallHub and Slack to Build Intelligent Automations

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CallHub

When this happens...

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Slack

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Agent Activated

New Agent Activated

Triggers when an agent activates his account to make calls for call center campaigns in your CallHub account.

New Note Added

New Note Added

Triggers when a new note is added by an agent for any call center campaign in your CallHub account.

New Text Message Received

New Text Message Received

Triggers when you receive a text message for any SMS campaign in your CallHub account.

Transfer Digit Pressed

Transfer Digit Pressed

Triggers when the transfer digit is pressed in a voice broadcast campaign

New Message in Channel

New Message in Channel

Triggers when a new message posted on a specific channel.

New User Joined or Updated in Your Org

New User Joined or Updated in Your Org

Triggers when a new user join workspace.

Do thisActions

Action is the task that follows automatically within your CallHub integrations.

Create contact

Create contact

Add a new contact to CallHub.

Invite an agent

Invite an agent

Create a new agent account and send them an invitation email.

Update a contact

Update a contact

Update a contact in CallHub using their phone number or contact ID.

Send message

Send message

Send a message to a channel or person, with optional buttons or scheduled delivery.

Set Slack Status

Set Slack Status

Set your Slack profile status text and emoji and optionally specify how long it should remain active.

Send Interactive messages

Send Interactive messages

This action is built for human intervention purpose to get user input for running flow. although the functionality is also workingh in send message action

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Step by step guides to integrate CallHub and Slack

Frequently Asked Questions

How do I start an integration between CallHub and Slack?

To start, connect both your CallHub and Slack accounts to viaSocket. Once connected, you can set up a workflow where an event in CallHub triggers actions in Slack (or vice versa).

Can we customize how data from CallHub is recorded in Slack?

Absolutely. You can customize how CallHub data is recorded in Slack. This includes choosing which data fields go into which fields of Slack, setting up custom formats, and filtering out unwanted information.

How often does the data sync between CallHub and Slack?

The data sync between CallHub and Slack typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from CallHub to Slack?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between CallHub and Slack?

Yes, you can set conditional logic to control the flow of data between CallHub and Slack. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

CallHub

About CallHub

CallHub is a comprehensive communication platform designed to streamline and enhance your outreach efforts. It offers a suite of tools for voice and SMS broadcasting, call center management, and peer-to-peer texting, making it ideal for businesses, political campaigns, and non-profits looking to engage with their audience effectively.

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Slack

About Slack

Slack is a team Communication Platform. Focused on chat, apps and working with bots.

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