Full list

Supported Triggers & Actions

Everything you can automate between CallHub and M91.

When this happensTriggers

A trigger is an event that starts a workflow.

Agent Activates Account

Agent Activates Account

Runs when Agent Activates Account.

New Note Added

New Note Added

Triggers when a new note is added by an agent for any call center campaign in your CallHub account.

New Text Message Received

New Text Message Received

Triggers when you receive a text message for any SMS campaign in your CallHub account.

Transfer Digit Pressed

Transfer Digit Pressed

Triggers when the transfer digit is pressed in a voice broadcast campaign

Request a new Trigger for CallHub

Do thisActions

Action is the task that follows automatically within your CallHub integrations.

Create Contact

Create Contact

Add a new contact to CallHub.

Invite an agent

Invite an agent

Create a new agent account and send them an invitation email.

Update a contact

Update a contact

Update a contact in CallHub using their phone number or contact ID.

Get Channel Alert by ID

Get Channel Alert by ID

Find a channel alert by its Alert ID or Custom ID using the exact send link provided by the user.

Invite Direct Recipient

Invite Direct Recipient

Invite a direct alert recipient by phone; provide phone with country code (no +) and optional label.

Get Direct Alert by ID

Get Direct Alert by ID

Retrieve a direct alert's status and responder decision using alert ID and recipient phone.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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CallHub logo

About CallHub

CallHub is a comprehensive communication platform designed to streamline and enhance your outreach efforts. It offers a suite of tools for voice and SMS broadcasting, call center management, and peer-to-peer texting, making it ideal for businesses, political campaigns, and non-profits looking to engage with their audience effectively.

Learn more
Integrations M91
M91 + CallHub
M91 logo

About M91

M91 is an alert escalation platform that routes critical notifications to the right people through push, SMS, and voice calls until an alert is acknowledged. It supports actionable alerts and sends responders’ actions back to the originating system.

Learn more

Frequently Asked Questions

How do I connect CallHub and M91?

Sign up for a free viaSocket account, then authorize both your CallHub and M91 accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between CallHub and M91 as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from CallHub to M91?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach M91. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where CallHub triggers actions in M91, and a separate workflow where M91 triggers actions in CallHub. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between CallHub and M91. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire CallHub and M91 integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.