Connect CallHub and TextRazor to Build Intelligent Automations

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CallHub

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TextRazor

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Agent Activated

New Agent Activated

Triggers when an agent activates his account to make calls for call center campaigns in your CallHub account.

New Note Added

New Note Added

Triggers when a new note is added by an agent for any call center campaign in your CallHub account.

New Text Message Received

New Text Message Received

Triggers when you receive a text message for any SMS campaign in your CallHub account.

Transfer Digit Pressed

Transfer Digit Pressed

Triggers when the transfer digit is pressed in a voice broadcast campaign

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Do thisActions

Action is the task that follows automatically within your CallHub integrations.

Create contact

Create contact

Add a new contact to CallHub.

Invite an agent

Invite an agent

Create a new agent account and send them an invitation email.

Update a contact

Update a contact

Update a contact in CallHub using their phone number or contact ID.

Analyze Text

Analyze Text

Processes and analyzes the provided text to extract entities, topics, and other linguistic features.

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Frequently Asked Questions

How do I start an integration between CallHub and TextRazor?

To start, connect both your CallHub and TextRazor accounts to viaSocket. Once connected, you can set up a workflow where an event in CallHub triggers actions in TextRazor (or vice versa).

Can we customize how data from CallHub is recorded in TextRazor?

Absolutely. You can customize how CallHub data is recorded in TextRazor. This includes choosing which data fields go into which fields of TextRazor, setting up custom formats, and filtering out unwanted information.

How often does the data sync between CallHub and TextRazor?

The data sync between CallHub and TextRazor typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from CallHub to TextRazor?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between CallHub and TextRazor?

Yes, you can set conditional logic to control the flow of data between CallHub and TextRazor. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

CallHub

About CallHub

CallHub is a comprehensive communication platform designed to streamline and enhance your outreach efforts. It offers a suite of tools for voice and SMS broadcasting, call center management, and peer-to-peer texting, making it ideal for businesses, political campaigns, and non-profits looking to engage with their audience effectively.

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TextRazor

About TextRazor

TextRazor is a powerful natural language processing API that provides advanced text analysis capabilities. It allows users to extract meaningful insights from text data, including entity recognition, sentiment analysis, and language detection. TextRazor is ideal for developers and businesses looking to enhance their applications with AI-driven text analysis features.

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