Connect CallRail and Frill
Integrate CallRail with Frill to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Popular CallRail + Frill flows
Start from a real workflow other teams are already running.
Choose a trigger
CallRail
When this happens...
Inbound Call Arrives
Text Message Sent
Outbound Call Ends
Call Routing Completes
Call Modified
Text Message Received
New Form Submission
Outbound Call Modified
Choose an action
Frill
Automatically do this!
Create Idea
Update Idea
Find Idea
Add Follower
List Ideas
List Followers
Delete an idea
Upvote an Idea
Add Comment To Idea
Remove Vote From Idea
Remove a Follower
Create Idea in Frill when Inbound Call Arrives in CallRail
Use this flowUpdate Idea in Frill when Inbound Call Arrives in CallRail
Use this flowFind Idea in Frill when Inbound Call Arrives in CallRail
Use this flowAdd Follower to Frill when Inbound Call Arrives in CallRail
Use this flowList Ideas from Frill when Inbound Call Arrives in CallRail
Use this flowList Followers from Frill when Inbound Call Arrives in CallRail
Use this flowDelete an idea from Frill when Inbound Call Arrives in CallRail
Use this flowUpvote an Idea on Frill when Inbound Call Arrives in CallRail
Use this flowAdd Comment To Idea in Frill when Inbound Call Arrives in CallRail
Use this flowRemove Vote From Idea in Frill when Inbound Call Arrives in CallRail
Use this flowSupported Triggers & Actions
Everything you can automate between CallRail and Frill.
When this happensTriggers
A trigger is an event that starts a workflow.
Inbound Call Arrives
Runs when inbound call arrives
Text Message Sent
Runs when text message is sent
Outbound Call Ends
Runs when outbound call ends.
Call Routing Completes
Runs when Call Routing Completes
Call Modified
Runs when call is modified
Text Message Received
Runs when text message is received.
Do thisActions
Action is the task that follows automatically within your CallRail integrations.
Send Text Message
Sends a text message to a customer's phone number.
Create Outbound Call
Make an outbound call from your business number to a customer.
Create Idea
Create idea (author, topics)
Update Idea
Update an idea's title, description, category, status, and display settings.
Find Idea
Find an idea by its ID or slug.
Add Follower
Create a new follower in Frill
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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From idea to automation.
AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About CallRail
CallRail is a powerful call tracking and analytics platform designed to help businesses optimize their marketing efforts by providing detailed insights into phone call interactions. It enables users to track, record, and analyze calls to improve customer engagement and enhance marketing strategies.
Learn more
About Frill
Frill is a customer feedback platform that helps teams collect feature requests, manage public roadmaps, publish announcements, and gather surveys to prioritize product decisions.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your CallRail and Frill accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between CallRail and Frill as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Frill. No coding required.
Yes. You can set up a workflow where CallRail triggers actions in Frill, and a separate workflow where Frill triggers actions in CallRail. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between CallRail and Frill. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire CallRail and Frill integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
