
When this happens...
Inbound Call Arrives
Text Message Sent
Outbound Call Ends
Call Routing Completes
Call Modified
Text Message Received
New Form Submission
Outbound Call Modified

Automatically do this!
Add to blacklist
Create a coupon
Update Product Group
Create Section
Update Coupon
Delete Blacklist Entry
Get section details
Get group details
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When this happensTriggers
A trigger is an event that starts a workflow.
Runs when inbound call arrives
Runs when text message is sent
Runs when outbound call ends.
Runs when Call Routing Completes
Runs when call is modified
Runs when text message is received.
Action is the task that follows automatically within your CallRail integrations.
Sends a text message to a customer's phone number.
Make an outbound call from your business number to a customer.
Add an IP, email, country, ASN, or email pattern to your blacklist.
Create a coupon that gives customers a percentage or fixed discount, with limits and an expiration date
Update a product group's title, visibility, and sort order.
Create a new section and link groups and products.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your CallRail and SellApp accounts to viaSocket. Once connected, you can set up a workflow where an event in CallRail triggers actions in SellApp (or vice versa).
Absolutely. You can customize how CallRail data is recorded in SellApp. This includes choosing which data fields go into which fields of SellApp, setting up custom formats, and filtering out unwanted information.
The data sync between CallRail and SellApp typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between CallRail and SellApp. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
CallRail is a powerful call tracking and analytics platform designed to help businesses optimize their marketing efforts by providing detailed insights into phone call interactions. It enables users to track, record, and analyze calls to improve customer engagement and enhance marketing strategies.
Learn MoreSellApp is a powerful eCommerce platform designed to streamline online sales and digital product distribution. It offers robust tools for managing transactions, inventory, and customer interactions, making it ideal for businesses looking to enhance their online presence and sales efficiency.
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