Connect CallRail and ybug to Build Intelligent Automations

Choose a Trigger

CallRail

When this happens...

Choose an Action

ybug

Automatically do this!

Enable Integrations or automations with these events of CallRail and ybug

Enable Integrations or automations with these events of CallRail and ybug

Triggers

Inbound Call Arrives

Inbound Call Arrives

Runs when inbound call arrives

Text Message Sent

Text Message Sent

Runs when text message is sent

Outbound Call Ends

Outbound Call Ends

Runs when outbound call ends.

Call Routing Completes

Call Routing Completes

Runs when Call Routing Completes

Call Modified

Call Modified

Runs when call is modified

Text Message Received

Text Message Received

Runs when text message is received.

Actions

Send Text Message

Send Text Message

Sends a text message to a customer's phone number.

Create Outbound Call

Create Outbound Call

Make an outbound call from your business number to a customer.

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Frequently Asked Questions

How do I start an integration between CallRail and ybug?

To start, connect both your CallRail and ybug accounts to viaSocket. Once connected, you can set up a workflow where an event in CallRail triggers actions in ybug (or vice versa).

Can we customize how data from CallRail is recorded in ybug?

Absolutely. You can customize how CallRail data is recorded in ybug. This includes choosing which data fields go into which fields of ybug, setting up custom formats, and filtering out unwanted information.

How often does the data sync between CallRail and ybug?

The data sync between CallRail and ybug typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from CallRail to ybug?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between CallRail and ybug?

Yes, you can set conditional logic to control the flow of data between CallRail and ybug. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

CallRail

About CallRail

CallRail is a powerful call tracking and analytics platform designed to help businesses optimize their marketing efforts by providing detailed insights into phone call interactions. It enables users to track, record, and analyze calls to improve customer engagement and enhance marketing strategies.

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ybug

About ybug

Ybug is a visual feedback and bug tracking tool for your website. Collect detailed feedback with screenshots from your testers/clients.

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