To start, connect both your chatarchitect and pitchbox accounts to viaSocket. Once connected, you can set up a workflow where an event in chatarchitect triggers actions in pitchbox (or vice versa).

Absolutely. You can customize how chatarchitect data is recorded in pitchbox. This includes choosing which data fields go into which fields of pitchbox, setting up custom formats, and filtering out unwanted information.

The data sync between chatarchitect and pitchbox typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.