Connect ChatBot and Darwin CX to Build Intelligent Automations

Choose a Trigger

ChatBot

When this happens...

Choose an Action

Darwin CX

Automatically do this!

Enable Integrations or automations with these events of ChatBot and Darwin CX

Enable Integrations or automations with these events of ChatBot and Darwin CX

Triggers

User Created

User Created

Trigger when a new user created.

Request a new Trigger for ChatBot

Actions

Create a Story

Create a Story

Create new story.

Update Story

Update Story

Update existing story.

Search Story

Search Story

Search Story.

Delete Story

Delete Story

Delete story seach by name.

Create segment

Create segment

Create segment.

Add Users to Segments

Add Users to Segments

Adds one or more Users to one or more Segments.

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Frequently Asked Questions

How do I start an integration between ChatBot and Darwin CX?

To start, connect both your ChatBot and Darwin CX accounts to viaSocket. Once connected, you can set up a workflow where an event in ChatBot triggers actions in Darwin CX (or vice versa).

Can we customize how data from ChatBot is recorded in Darwin CX?

Absolutely. You can customize how ChatBot data is recorded in Darwin CX. This includes choosing which data fields go into which fields of Darwin CX, setting up custom formats, and filtering out unwanted information.

How often does the data sync between ChatBot and Darwin CX?

The data sync between ChatBot and Darwin CX typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from ChatBot to Darwin CX?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between ChatBot and Darwin CX?

Yes, you can set conditional logic to control the flow of data between ChatBot and Darwin CX. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

ChatBot

About ChatBot

ChatBot.com is an AI-powered conversational platform designed to automate customer interactions across multiple channels, including websites, Facebook Messenger, Slack, and more. Developed by LiveChat Software, it enables businesses—particularly small to medium-sized enterprises—to deploy intelligent chatbots without the need for coding expertise.

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Darwin CX

About Darwin CX

DarwinCX is an end-to-end SaaS customer data platform for magazine publishers and membership organizations.

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