Popular ChatBot + Slack flows

Start from a real workflow other teams are already running.

Choose a trigger

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ChatBot

When this happens...

Choose an action

Slack logo

Slack

Automatically do this!

Full list

Supported Triggers & Actions

Everything you can automate between ChatBot and Slack.

When this happensTriggers

A trigger is an event that starts a workflow.

User Created

User Created

Trigger when a new user created.

New Message in Channels

New Message in Channels

Runs when a new message is received in a specific Slack channel. You can select which channel to monitor.

New User Joined or Updated in Your Org

New User Joined or Updated in Your Org

Triggers when a new user join workspace.

New Message on Slack

New Message on Slack

Runs when a new message is posted anywhere in Slack — across all channels and direct messages. No channel filter applied.

New Thread Message

New Thread Message

Runs when new thread message

New member join/leave or updated in channel

New member join/leave or updated in channel

Triggers when a user joins, leaves, or updates their profile in the selected Slack channel.

Do thisActions

Action is the task that follows automatically within your ChatBot integrations.

Create a Story

Create a Story

Create new story.

Update Story

Update Story

Update existing story.

Search Story

Search Story

Search Story.

Delete Story

Delete Story

Delete story seach by name.

Create segment

Create segment

Create segment.

Add Users to Segments

Add Users to Segments

Adds one or more Users to one or more Segments.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Step-by-step video tutorials to help you connect apps, automate workflows, and save time.

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Video 1

Learn how to automate ChatBot and Slack workflows.

Video 2

Learn how to automate ChatBot and Slack workflows.

Video 3

Learn how to automate ChatBot and Slack workflows.

Video 4

Learn how to automate ChatBot and Slack workflows.

Video 5

Learn how to automate ChatBot and Slack workflows.

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Integrations ChatBot
ChatBot + Slack
ChatBot logo

About ChatBot

ChatBot.com is an AI-powered conversational platform designed to automate customer interactions across multiple channels, including websites, Facebook Messenger, Slack, and more. Developed by LiveChat Software, it enables businesses—particularly small to medium-sized enterprises—to deploy intelligent chatbots without the need for coding expertise.

Learn more
Integrations Slack
Slack + ChatBot
Slack logo

About Slack

Slack is an AI-powered work platform for team communication, collaboration, project coordination, and workflow automation. It helps organizations centralize conversations, share files, manage channels, and integrate tools to keep work moving in one place.

Learn more

Frequently Asked Questions

How do I connect ChatBot and Slack?

Sign up for a free viaSocket account, then authorize both your ChatBot and Slack accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between ChatBot and Slack as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from ChatBot to Slack?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Slack. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where ChatBot triggers actions in Slack, and a separate workflow where Slack triggers actions in ChatBot. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between ChatBot and Slack. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire ChatBot and Slack integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.