Connect ChatBot and tawk.to
Integrate ChatBot with tawk.to to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Popular ChatBot + tawk.to flows
Start from a real workflow other teams are already running.
Choose a trigger
ChatBot
When this happens...
User Created
Choose an action
tawk.to
Automatically do this!
Create Tawk.to Site
List Properties
Create Chat Widget
Create Tawk.to Site in Tawk.to when User Created in Chatbot
Use this flowList Properties from Tawk.to when User Created in Chatbot
Use this flowCreate Chat Widget in Tawk.to when User Created in Chatbot
Use this flowCreate a Story in ChatBot when Visitor Starts Chat in Tawk.to
Use this flowUpdate Story in ChatBot when Visitor Starts Chat in Tawk.to
Use this flowSearch Story in Chatbot when Visitor Starts Chat in Tawk.to
Use this flowDelete Story in Chatbot when Visitor Starts Chat in Tawk.to
Use this flowCreate segment in Chatbot when Visitor Starts Chat in Tawk.to
Use this flowAdd Users to Segments in ChatBot when Visitor Starts Chat in Tawk.to
Use this flowCreate User in Chatbot when Visitor Starts Chat in Tawk.to
Use this flowSupported Triggers & Actions
Everything you can automate between ChatBot and tawk.to.
When this happensTriggers
A trigger is an event that starts a workflow.
User Created
Trigger when a new user created.
Visitor Starts Chat
Runs when a visitor begins a chat on the selected Tawk.to property.
Chat Ends
Runs when an active Tawk.to chat ends for the selected property.
New Chat Transcript Arrives
Runs when a new chat transcript is saved for the selected Tawk.to property.
Ticket Created
Create a support ticket for a chat on the selected Tawk.to property.
Do thisActions
Action is the task that follows automatically within your ChatBot integrations.
Create a Story
Create new story.
Update Story
Update existing story.
Search Story
Search Story.
Delete Story
Delete story seach by name.
Create segment
Create segment.
Add Users to Segments
Adds one or more Users to one or more Segments.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About ChatBot
ChatBot.com is an AI-powered conversational platform designed to automate customer interactions across multiple channels, including websites, Facebook Messenger, Slack, and more. Developed by LiveChat Software, it enables businesses—particularly small to medium-sized enterprises—to deploy intelligent chatbots without the need for coding expertise.
Learn moreSimilar apps
About tawk.to
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your ChatBot and tawk.to accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between ChatBot and tawk.to as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach tawk.to. No coding required.
Yes. You can set up a workflow where ChatBot triggers actions in tawk.to, and a separate workflow where tawk.to triggers actions in ChatBot. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between ChatBot and tawk.to. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire ChatBot and tawk.to integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
