To start, connect both your chatbotic and sharedocview accounts to viaSocket. Once connected, you can set up a workflow where an event in chatbotic triggers actions in sharedocview (or vice versa).

Absolutely. You can customize how chatbotic data is recorded in sharedocview. This includes choosing which data fields go into which fields of sharedocview, setting up custom formats, and filtering out unwanted information.

The data sync between chatbotic and sharedocview typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.