Connect ChatBotKit and BigCommerce
Integrate ChatBotKit with BigCommerce to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Add Dataset Record to ChatBotKit when Customer Created in Bigcommerce
Create Conversation in ChatBotKit when Customer Created in Bigcommerce
Create dataset in ChatBotKit when Customer Created in Bigcommerce
Fetch DataSet in Chatbotkit when Customer Created in Bigcommerce
Delete Dataset from ChatBotKit when Customer Created in Bigcommerce
Popular ChatBotKit + BigCommerce flows
Start from a real workflow other teams are already running.
Choose a trigger
ChatBotKit
When this happens...
- Request a new Trigger for ChatBotKit
Choose an action
BigCommerce
Automatically do this!
Create Product
Search or Create a Product
Create Customer
Create Customer Address
Create Blog Post
Search or Create a Customer Address
Search or Create a Customer
Update a Customer
Delete a Customer
Delete a Product
List Order Products
Add Dataset Record to ChatBotKit when Customer Created in Bigcommerce
Use this flowCreate Conversation in ChatBotKit when Customer Created in Bigcommerce
Use this flowCreate dataset in ChatBotKit when Customer Created in Bigcommerce
Use this flowFetch DataSet in Chatbotkit when Customer Created in Bigcommerce
Use this flowDelete Dataset from ChatBotKit when Customer Created in Bigcommerce
Use this flowCreate Dataset Record in ChatBotKit when Customer Created in Bigcommerce
Use this flowAdd Dataset Record to ChatBotKit when Customer Updated in Bigcommerce
Use this flowCreate Conversation in ChatBotKit when Customer Updated in Bigcommerce
Use this flowCreate dataset in ChatBotKit when Customer Updated in Bigcommerce
Use this flowFetch DataSet in Chatbotkit when Customer Updated in Bigcommerce
Use this flowSupported Triggers & Actions
Everything you can automate between ChatBotKit and BigCommerce.
When this happensTriggers
A trigger is an event that starts a workflow.
Customer Created
Triggers when an new customer is created.
Customer Updated
Triggers when a customer is updated.
Customer Address Created
Triggers when a new customer is created.
Shipment Created
Triggers when a new shipment is created.
Cart Created
Triggers when a new cart is created.
Customer Address Updated
Triggers when a customer address is updated.
Do thisActions
Action is the task that follows automatically within your ChatBotKit integrations.
Add Dataset Record
Add a new text record to the selected dataset.
Create Conversation
Start a conversation with initial messages; optionally attach a contact, task, space, or bot.
Create dataset
Create a dataset to train or update your chatbot
Fetch DataSet
This action fetch dataset detail.
Delete Dataset
Delete a dataset from ChatBotKit
Create Dataset Record
Add a knowledge record to a dataset so the chatbot can find relevant answers.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
Trusted by Thousands. Recognized by the Best.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
From idea to automation.
AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
Learn More About Automation
How viaSocket Works | A Complete Guide
Discover viaSocket, an AI-powered workflow automation platform with 2,300+ integrations. Learn what it is, how it works, and how to set up no-code automated workflows.
5 Simple Automation Hacks to Make Your Team Free
Five practical automation hacks to cut repetitive tasks and boost productivity using viaSocket, covering lead generation, onboarding, accounting, support, and HR.
What is Workflow Automation - Definition, Importance & Benefits | A Complete Guide
Explore workflow automation: its definition, benefits, how it works, real-world examples, and how to automate with viaSocket.
What are Webhooks - Definition, Working, Usage & Examples | A Complete Guide
Discover what webhooks are, how they work, and when to use them. Compare push-based webhooks with APIs and polling, with practical examples and ViaSocket integration.
viaSocket Support
We're here to help
Instant answers
AI assistant available 24/7
Expert support
Connect with our specialists
Trusted & secure
Your data is safe with us
Start automating ChatBotKit and BigCommerce free
No credit card required. Set up your first workflow in minutes.
About ChatBotKit
ChatBotKit is a comprehensive platform designed to help businesses and developers create, manage, and deploy chatbots with ease. It offers a range of tools and features to build intelligent conversational agents that can enhance customer interaction and automate support tasks.
Learn more
About BigCommerce
BigCommerce is a leading eCommerce platform that provides businesses with the tools to create and manage their online stores. It offers a comprehensive suite of features including customizable templates, secure payment gateways, and robust analytics to help businesses grow their online presence and sales.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your ChatBotKit and BigCommerce accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between ChatBotKit and BigCommerce as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach BigCommerce. No coding required.
Yes. You can set up a workflow where ChatBotKit triggers actions in BigCommerce, and a separate workflow where BigCommerce triggers actions in ChatBotKit. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between ChatBotKit and BigCommerce. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire ChatBotKit and BigCommerce integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.