
When this happens...

Automatically do this!
Send KDS Message
Send Arrival Notification
Cancel KDS Order
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When this happensTriggers
A trigger is an event that starts a workflow.
Receives real-time Fresh KDS events (order and status updates) for configured brands and locations.
Action is the task that follows automatically within your Chatfuel integrations.
Retrieve a list of all bots associated with your Chatfuel account.
Creates an empty bot
Send the message to all the location’s devices.
Send the notification to all the location’s devices.
Cancel an active KDS order at a chosen location.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Chatfuel and Fresh kds accounts to viaSocket. Once connected, you can set up a workflow where an event in Chatfuel triggers actions in Fresh kds (or vice versa).
Absolutely. You can customize how Chatfuel data is recorded in Fresh kds. This includes choosing which data fields go into which fields of Fresh kds, setting up custom formats, and filtering out unwanted information.
The data sync between Chatfuel and Fresh kds typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Chatfuel and Fresh kds. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Chatfuel is a leading platform for building chatbots on Facebook Messenger and Instagram. It allows businesses to automate customer interactions, provide instant support, and engage users with personalized messaging.
Learn MoreFresh KDS is a cutting-edge kitchen display system designed to streamline restaurant operations and enhance order management efficiency. It integrates seamlessly with point-of-sale systems to provide real-time updates and improve communication between the kitchen and front-of-house staff.
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