Connect Chatfuel and Freshservice to Build Intelligent Automations
Enable Integrations or automations with these events of Chatfuel and Freshservice
Enable Integrations or automations with these events of Chatfuel and Freshservice
Actions
List all Bots
Retrieve a list of all bots associated with your Chatfuel account.
Create Bot
Creates an empty bot
Create Requestor
Allows you to create a Requester in Freshservice for your support domain.
Add Notes to a Ticket
Creates a ticket approval request.
Create Ticket
Create a Freshservice support ticket with subject, description, requester email, priority, status, and optional fields.
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Frequently Asked Questions
To start, connect both your Chatfuel and Freshservice accounts to viaSocket. Once connected, you can set up a workflow where an event in Chatfuel triggers actions in Freshservice (or vice versa).
Absolutely. You can customize how Chatfuel data is recorded in Freshservice. This includes choosing which data fields go into which fields of Freshservice, setting up custom formats, and filtering out unwanted information.
The data sync between Chatfuel and Freshservice typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Chatfuel and Freshservice. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Chatfuel
Chatfuel is a leading platform for building chatbots on Facebook Messenger and Instagram. It allows businesses to automate customer interactions, provide instant support, and engage users with personalized messaging.
Learn MoreAbout Freshservice
Integrate with Freshservice to streamline IT services and manage incidents, changes, assets, and more efficiently.
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