Connect Chatfuel and ServiceNow to Build Intelligent Automations

Choose a Trigger

Chatfuel

When this happens...

Choose an Action

ServiceNow

Automatically do this!

Enable Integrations or automations with these events of Chatfuel and ServiceNow

Enable Integrations or automations with these events of Chatfuel and ServiceNow

Actions

List all Bots

List all Bots

Retrieve a list of all bots associated with your Chatfuel account.

Create Bot

Create Bot

Creates an empty bot

Request a new Action for Chatfuel

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Frequently Asked Questions

How do I start an integration between Chatfuel and ServiceNow?

To start, connect both your Chatfuel and ServiceNow accounts to viaSocket. Once connected, you can set up a workflow where an event in Chatfuel triggers actions in ServiceNow (or vice versa).

Can we customize how data from Chatfuel is recorded in ServiceNow?

Absolutely. You can customize how Chatfuel data is recorded in ServiceNow. This includes choosing which data fields go into which fields of ServiceNow, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Chatfuel and ServiceNow?

The data sync between Chatfuel and ServiceNow typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Chatfuel to ServiceNow?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Chatfuel and ServiceNow?

Yes, you can set conditional logic to control the flow of data between Chatfuel and ServiceNow. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Chatfuel

About Chatfuel

Chatfuel is a leading platform for building chatbots on Facebook Messenger and Instagram. It allows businesses to automate customer interactions, provide instant support, and engage users with personalized messaging.

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ServiceNow

About ServiceNow

ServiceNow specializes in IT services management (ITSM), IT operations management (ITOM) and IT business management (ITBM).

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