Connect Chatlayer and Userback
Integrate Chatlayer with Userback to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Popular Chatlayer + Userback flows
Start from a real workflow other teams are already running.
Choose a trigger
Chatlayer
When this happens...
New Bot
Choose an action
Userback
Automatically do this!
List Feedback
List Projects
Create a Feedback
List Comments from a Feedback
List Members
List SessionRecordings
List Feedback from Userback when New Bot in Chatlayer
Use this flowList Projects in Userback when New Bot in Chatlayer
Use this flowCreate a Feedback in Userback when New Bot in Chatlayer
Use this flowList Comments from a Feedback from Userback when New Bot in Chatlayer
Use this flowList Members from Userback when New Bot in Chatlayer
Use this flowList SessionRecordings in Userback when New Bot in Chatlayer
Use this flowSend Message in Chatlayer when New Feedback from Userback
Use this flowCreate Channel in Chatlayer when New Feedback from Userback
Use this flowDelete Channel in Chatlayer when New Feedback from Userback
Use this flowExtract NLP Result in Chatlayer when New Feedback from Userback
Use this flowSupported Triggers & Actions
Everything you can automate between Chatlayer and Userback.
When this happensTriggers
A trigger is an event that starts a workflow.
New Bot
Triggered when a new bot is created.
New Feedback
Triggered when a new feedback is submitted in Userback.
Do thisActions
Action is the task that follows automatically within your Chatlayer integrations.
Send Message
Sends a message to a user through Chatlayer.
Create Channel
Creates a Channel.
Delete Channel
Delete an existing channel.
Extract NLP Result
Extract results from the Chatlayer NLP models of your bots.
List Feedback
List of feedback
List Projects
List Available Projects
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Chatlayer
Chatlayer is a powerful AI-driven platform designed to create, manage, and optimize chatbots for various communication needs. It enables businesses to automate customer interactions, enhance user engagement, and improve customer support through intelligent conversational agents.
Learn more
About Userback
Userback is a visual feedback and bug tracking tool designed to streamline the process of collecting feedback from users and managing it efficiently. It allows teams to gather annotated screenshots, video recordings, and comments directly from users, making it easier to identify and resolve issues quickly.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Chatlayer and Userback accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Chatlayer and Userback as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Userback. No coding required.
Yes. You can set up a workflow where Chatlayer triggers actions in Userback, and a separate workflow where Userback triggers actions in Chatlayer. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Chatlayer and Userback. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Chatlayer and Userback integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
