To start, connect both your chatter and truss accounts to viaSocket. Once connected, you can set up a workflow where an event in chatter triggers actions in truss (or vice versa).

Absolutely. You can customize how chatter data is recorded in truss. This includes choosing which data fields go into which fields of truss, setting up custom formats, and filtering out unwanted information.

The data sync between chatter and truss typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.