Connect Chatwork and Customer.io to Build Intelligent Automations

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Chatwork

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Customer.io

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Message in a Room

New Message in a Room

Triggers when new message is created in Room.

Message Updated

Message Updated

Triggers when message is updated in a Room.

Customer Events

Customer Events

Triggers when Events are performed on customer

Email Events

Email Events

Triggers when Events are performed on Email.

In-app Message Events

In-app Message Events

Triggers when Events are performed on messages.

Push Events

Push Events

Triggers when a push notification is drafted.

Do thisActions

Action is the task that follows automatically within your Chatwork integrations.

Send Message

Send Message

Sends a new message to a specific group chat in ChatWork.

Get the list of chat members

Get the list of chat members

Get the list of all chat members associated with the specified chat .

Add a task to a chat

Add a task to a chat

Add a new task to the chat.

Update Chat Room

Update Chat Room

update a chat room.

List campaigns

List campaigns

Returns a list of all of your collections, including the name and schema for each collection.

Create manual segment

Create manual segment

Create a manual segment with a name and a description. This request creates an empty segment

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Frequently Asked Questions

How do I start an integration between Chatwork and Customer.io?

To start, connect both your Chatwork and Customer.io accounts to viaSocket. Once connected, you can set up a workflow where an event in Chatwork triggers actions in Customer.io (or vice versa).

Can we customize how data from Chatwork is recorded in Customer.io?

Absolutely. You can customize how Chatwork data is recorded in Customer.io. This includes choosing which data fields go into which fields of Customer.io, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Chatwork and Customer.io?

The data sync between Chatwork and Customer.io typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Chatwork to Customer.io?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Chatwork and Customer.io?

Yes, you can set conditional logic to control the flow of data between Chatwork and Customer.io. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Chatwork

About Chatwork

Chatwork is a collaborative platform designed to streamline communication and project management within teams. It offers features such as group chat, task management, file sharing, and video calls to enhance productivity and foster seamless collaboration.

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Customer.io

About Customer.io

Customer.io is a versatile marketing automation platform designed to help businesses create, send, and optimize targeted email campaigns. It enables users to engage with their audience through personalized messaging and automated workflows, ensuring effective communication and improved customer relationships.

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